Frequently Asked Questions

Interesting name...what does it mean?

We get this question a lot. Our name is a promise to our clients. An Ironclad guarantee is one you can trust and believe in. We give our best to every client, every time. There is nothing more important to us than creating an atmosphere of mutual respect and caring.

What can I expect from my sessions?

Before your first session you will fill out a health history and questionnaire about your expectations. Your therapist will go over this in detail with you. Once you are on the table you can expect your first hour to be relaxing and a sort of "let us get to know your body" session. We will feel any old holding patterns and areas of tension in your muscles. After your session, we will chat with you about what we found and give recommendations for further work based on your level of stress and how you use your body.

Do I have to undress?

It's not completely necessary, but if you have had a massage before you will understand that it's easier for us to address issues this way. You are always in control of the session and if you're uncomfortable it is your right to say so. Proper draping with sheets and blankets will be utilized.

I just injured my back and it hurts, can I still get a massage?

It's always best to seek the advice of your doctor first. Massage therapists are not legally allowed to diagnose disorders. If you have an acute injury (less than 72 hours old) massage can sometimes help you feel better but the area will likely be swollen as the body starts the healing process. Sometimes just rest and ice is the way to cope until your muscles settle down. Your doctor is the person to see first so they can diagnose the problem before we can develop a plan to help.

Does deep tissue hurt?

A deep tissue working pace is slow and deep. It should feel very relaxing actually and rarely uncomfortable unless we get into a really nasty knot. We slowly warm up the top layers and then sink to the area that needs help letting go. We encourage you to give feedback about what you are experiencing in your session!

Will insurance cover my sessions?

Did you know that Ironclad Bodywork accepts active insurance cases for clients that have been in auto accidents and bill directly to your car insurance company? At your appointment time walk in, fill out paperwork then walk out at no cost to you, just let us do all the work. Any questions feel free to call the office and one of our billing directors will contact you at their earliest convenience.
*Rules Do Apply.
*Must be on an active claim,
*Insurance must have personal injury coverage,
*Insurance must be verified prior to scheduling an appointment.

Must call (254)-290-9406 (please have your insurance claim info ready)